COMMERCE PLATFORM FOR RESTAURANTS

One platform. Every channel. Every order.

SimpleX powers the websites, apps, kiosks, call centers and delivery operations behind the world’s leading QSR brands — so you grow direct revenue and own every customer relationship.

Trusted by the world’s leading restaurant brands

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WHY SIMPLEX

Built for ambitious restaurant brands

One commerce suite - engineered with operators and deployed across the Middle East, Europe and beyond.

Every channel, one source of truth

Web, app, kiosk, call center and delivery orders flow into a single stream - one menu, one customer record, one dashboard.

Live in weeks, not quarters

We migrate your menus, integrate your POS and get your first stores taking orders fast - with our team alongside yours at every step.

Built with operators

SimpleX workflows come from inside the industry - from 86’d items to peak-hour rushes, the platform handles the chaos of a real kitchen, not a demo environment.

Global scale, local fluency

Multi-currency, multi-language and multi-region out of the box. One platform that behaves locally in every market you operate in.

PRODUCTS

The SimpleX platform

Seven products, designed to work as one.

simplex_order_management

Every order - walk-in, web, app, kiosk, call center or delivery - in one unified workflow.

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self_ordering_kiosk

Touchscreen kiosks that cut queues, free up counter staff and lift average ticket size.

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crm

First-party guest profiles, segmented campaigns and loyalty that grows lifetime value.

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simplex_maps

Custom delivery zones, accurate ETAs and rider routing - built in, not bolted on.

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simplex_go

Operations and workforce management for every store, from one dashboard.

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simplex_delivery_management

Live rider tracking, intelligent dispatch and the KPIs that keep delivery on time.

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simplex_kitchen_management

KDS, station routing and prep timers that keep tickets moving through the kitchen.

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SOLUTIONS

Solutions for every challenge

Bundled answers to the real problems restaurant brands face.

Ecommerce
+40%top-line growth

Ecommerce

  • Branded web and app
  • commission-free revenue
  • Zero third-party commission
  • You own the customer data
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Loyalty
customer retention

Loyalty

  • Points and tiers
  • Automated campaigns
  • Works across every channel
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Call Center
+18%upsell rate

Call Center

  • Full menu and customer history on screen
  • Refunds and issue resolution built in
  • Upsell prompts during the call
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POS
faster checkout

POS

  • Real-time menu and price sync
  • Inventory visibility per store
  • Works offline
  • Reconciles automatically
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Feedback Management
+40%customer winback

Feedback Management

  • Post-order surveys across channels
  • Scoring and routing to the right team
  • Close the loop with the guest
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PROCESS

How we bring SimpleX to life

A clear, collaborative rollout - from kickoff to live ordering, without friction.

  1. 01

    Discover

    We map your menus, channels, POS, and operational reality.

  2. 02

    Design & plan

    Joint blueprint - what goes live, when, and which KPIs we move.

  3. 03

    Build & integrate

    Configure, integrate, and pilot in a single store before scale.

  4. 04

    Launch & optimise

    Roll out, measure, and tune until the numbers compound.

Your brand, in every pocket

Branded iOS and Android apps with fast ordering, loyalty and one-tap reorders built in - the direct channel your regulars actually use.

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Web ordering that converts

High-performance, mobile-first ordering websites for restaurant brands - built for speed, search and checkout conversion, and synced to your POS in real time.

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Kiosks that pay for themselves

Immersive self-ordering kiosks that cut queues and lift ticket size - live today with the world’s biggest QSR brands KFC, Pizza Hut, and more.

Kiosk screen 1Kiosk screen 2Kiosk screen 3

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FAQ

Everything you need to know

Quick answers to common questions about SimpleX - from features and setup to support and pricing.

What is the SimpleX platform?

SimpleX is an end-to-end commerce platform for restaurants. Websites, mobile apps, self-ordering kiosks, call center, delivery management, CRM and loyalty - one connected system instead of a patchwork of vendors.

Which ordering channels does SimpleX support?

Web, iOS and Android apps, self-ordering kiosks, call center and delivery. Your menu, pricing and orders stay in sync across all of them from a single back office.

How long does it take to launch?

Most brands go live within a few weeks, depending on scope and integrations. We start with a single-store pilot, then scale - and our team runs onboarding end to end.

Does SimpleX integrate with my existing POS?

Yes. SimpleX integrates with major POS systems, payment gateways and marketing tools (including Google and Meta), so online orders flow straight into your existing operation. We’ll confirm your exact stack during discovery.

Can I manage multiple brands or outlets?

Yes - that’s what SimpleX is built for. Manage menus, pricing and performance across every brand, market and location from one dashboard, including virtual brands and cloud kitchens.

Do I own my customer data?

Completely. Every order builds a first-party customer database that belongs to you - not to a marketplace. Export it, segment it, and use it in your own campaigns at any time.

What support do you offer?

Every customer gets guided onboarding and ongoing support across their operating regions.

How do I get started?

Book a demo. We’ll walk through your menus, channels and integrations, and come back with a tailored rollout plan.