Restaurant Loyalty Program Software
A custom software for your restaurant that makes your first time visitor to your loyal long term customers.In an industry where the cost of acquiring a new customer is five times higher than keeping an existing one, "hoping they come back" isn't a strategy. The right Restaurant Loyalty Program Software shouldn't just be a digital punch card. It should be the partner that remembers a guest's favorite meal, their likes or dislikes, any allergies, and the fact that they haven't visited in three weeks. We built a system that strengthens your relationship with your customers and improves customer lifetime value.
SCHEDULE DEMO
Perks of Having an Effective Restaurant Loyalty Program Solution
A loyalty system is only as good as the behavior it incentivises. It’s about creating a "home base" feeling for your guests while keeping your margins healthy.
Our Restaurant Loyalty Program Software gives you the tools to raise average check, increase visit frequency, and do so cleanly and measurably.
Increase Customer Lifetime Value & Repeat Sales
Give customers a reason to come back with points-based rewards, tiered memberships, and referral bonuses that drive repeat visits and higher spend per visit.
Streamlined Operations & Staff Management
Front-of-house staff scan a QR or phone number. Your team gets a clear redemption workflow, so loyalty doesn’t slow service. Our POS-aware redemptions and staff prompts reduce redemption time to under 10 seconds.
Actionable Analytics & Reporting
See which customers drive most loyalty revenue (weekend VIPs, weekday lunch regulars), track redemption %, and measure campaign ROI with visual dashboards and exportable reports.
Orders Processed
REVENUE GROWTH
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Customer Rating
Key Features of Our Restaurant Loyalty Software
We design a comprehensive loyalty tracking system that lives where your customers do on their phones, on your website, and at your host stand.
It has everything you need to design, run, and optimize profitable restaurant rewards programs.
Points-Based Rewards & Tiered Memberships
While a simple loyalty points system works for quick-service, tiered loyalty programs are the secret sauce for fine dining and casual spots. Create "Gold" or "VIP" tiers that offer exclusive perks like priority seating or early access to chef’s tasting menus. It gamifies the dining experience and rewards your biggest fans. Flexible point rules, automatic tier promotions, and bonus mechanics create a points-based ecosystem that rewards value.
Referral Programs & Digital Gift Cards
Word of mouth is still the most powerful marketing tool, but now you can track it. Our built-in referral programs reward your regulars for bringing in their friends. Pair this with gift cards & vouchers that can be bought and sent digitally, and you’ve created a self-sustaining ecosystem of new and returning business.With a referral engine you can reward both referrer and referee. Sell and send digital gift cards and vouchers that automatically integrate with your loyalty points and expiry rules.
POS Integration & Mobile App Engagement
A loyalty app for restaurants is useless if it doesn't talk to your kitchen. We offer seamless POS and ordering system integration (detailed list in integrations section during your trial), to make sure that every dollar spent is tracked automatically. Whether they are using mobile app loyalty features in-store or ordering through your website, the experience is frictionless. Your guests can join via mobile app, QR, or phone number, whichever fits their flow.
Data-Driven Customer Segmentation
Sending a "We miss you" email to someone who ate at your restaurant yesterday is a quick way to get marked as spam. Our customer segmentation tools allow you to send the right message at the right time. Use automated SMS & email messaging to target guests who haven’t visited in 30 days or send a birthday treat to someone celebrating their special day. Create segments like “first-time lunchtime visitors,” “weekend spenders,” or “delivery-only customers” and target them with tailored SMS or email journeys.
SCHEDULE DEMOSimplex Suite: A Versatile Solution for Every Restaurant Type
No two restaurants run the same way, and your loyalty program shouldn’t either. Simplex Suite flexes around your setup like serving back-to-back coffee orders, operating a busy dine-in floor, or managing multiple restaurant locations. It keeps things effortless for quick-service spots with simple rewards and timely nudges, while giving full-service restaurants room to create layered experiences with tiers, perks, and VIP moments. And if delivery drives a big chunk of your orders, it helps you reward customers smartly so you can push more direct orders without leaving your delivery audience behind.
FREQUENTLY ASKED QUESTIONS (FAQS)
We support major restaurant POS platforms and online-ordering systems (we’ll provide the full list during trial and confirm compatibility). Onboarding usually takes 1 to 2 weeks for standard integrations, and enterprise migrations have a dedicated success manager.